Definition

ABIT Technology (known as ABITECH or ABIT) is the trade name of a software apps development company based in Jakarta. Within this services agreements that provide digital services for Customers that are written in quotation marks.

Service Contract

In ABIT we service in project based and contract based. For service contract based, ABIT and customer agreed that can be renewal automatically except there are dissolve agreements or written requests to stop ABIT services (with no any charges apply to ABIT).

Services Level Agreements

ABIT has services level agreements as below,
a. Channel support provided are through email and phone call
b. Office hour support within Monday to Friday and 09.00 AM until 17.00 PM
c. For any support request outside that office hour will supported at least next 48 hours
d. ABIT email support : [email protected]
e. Above are regular support, for more advanced support will be discussed in more detail services level agreements

Copyrights

Every service for our customer has its own intellectual property & copyright belonging to the customer except stated differently by both parties agreements. ABIT also has the right to use the customer name and logo and publication of every result services that ABIT provided as ABIT portfolio and case studies.

Non-Disclosure Agreements

From every start ABIT starts to provide services for the customer until the end of services, ABIT does uphold Non-Disclosure Agreements except there are others agreements that both parties agreed.

Dissolve Agreements

ABIT has own right for dissolve agreements without any obligations to their customer with below term and conditions,
a. Customer has given a task or request that potentially makes loss for ABIT in terms good names and financially
b. Customer has given a task or request for copy others intellectual property of other copyright

Consent

By using our services, you hereby consent to our Service Agreements and agree to its Terms and Conditions.